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Return Policy

Satisfaction Guaranteed!

Buy with confidence! You will have 7 days (from the date of delivery) to check out your purchase. If you are not completely satisfied, you can return it for a full refund (minus shipping). This does not apply to custom size pedalboards.


Shipping Policy

We ship around the world!*

Shipping cost is calculated at checkout. To get a shipping price quote:

  1. Add desired item to cart
  2. Click "View or edit your cart"
  3. Click "Estimate shipping and tax"

Shipping Methods

Continental USA: UPS ground (small accessories ship by USPS priority mail).

The Rest of the World: USPS priority mail international.

*Some items are too large to ship internationally.

Tracking information for all orders will be sent upon shipment.

100% Money Back Guarantee!

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We ship all over the world!
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About NYC Cases

NYC Cases offers an unequaled selection of pedal boards and rack cases, with a wide variety of custom options, including: our exclusive "design your own" custom sized pedalboards, over 30 tolex/carpet colors, multi-level pedalboards, flat or angled pedalboards, custom rack cases (with or without lids) and black or nickel hardware.